Many states have issued “shelter in place” orders causing universities as well as other research organizations to temporarily close their doors to non-essential staff. We recognize that there are thousands of ongoing, long-term experiments being conducted in animal models that must continue.

Given the critical role we are playing in providing reagents needed for this life-saving research, Bio X Cell is exempt from restrictions in our home state of New Hampshire and our neighboring state of Vermont. As such, we have made necessary modifications to our workflow in order to serve you to the best of our ability while taking the utmost precautions to protect our employees and customers. We will strive to fill orders in a timely manner and will also be double-checking that you will have someone available on site to receive them and store them properly.

If you have any questions, please contact Customer Service via email at customerservice@bxcell.com or by phone at 1-866-787-3444.

Be assured that we are closely monitoring this dynamic situation and doing everything we can to ensure that our antibodies are available when you need them. If anything changes and your order is impacted we will contact you with relevant updates.

Please stay safe and healthy.

Sincerely,

Timothy Keane

COO, Bio X Cell